Cisco IP Phone Application Development

Applications (XML services) that deliver interactive content to your IP Phones will allow you to:

increase your employees productivity;
streamline the communications over your enterprise;
increase the security level;
improve your ROI in VoIP.

Information Services on Your IP Phones

‘Always-on’ IP phones can provide your employees with a quick access to the most useful information, such as:

enterprise phone directory;
weather information;
exchange rates and stock prices;
flight numbers and so on.

Communication Services

You can improve your communication experience by using IP phone applications:

make announcements for your employees through speakerphones;
let your employees send quick text messages using their IP phones;
alert the security via an IP phone, when a panic button is pushed, fire alarm is detected and so on.

IP Phone as an Interface to Enterprise Software

With your IP phone, you can impact your key business initiatives, for example:

your employees can use IP phones to sign-in and sign-out for work;
the interface to groupware solution provides a way to reserve resources, view upcoming events and scheduled tasks on the display of the IP phone;
integration with surveillance cameras will take the camera images directly to the display of your IP phone.

Custom XML Services for IP Phones

You might want to consider building custom IP phone software to meet your business needs, because:

you can get the IP phone application that meets your requirements exactly;
a custom XML service complies with your unique network characteristics, since it is designed exclusively for your network which may not be covered by existing solutions;
you can integrate it with your enterprise applications;
you can reduce the cost of the ownership and maintenance, since it is built on technologies already used in your enterprise.

Integration with Enterprise Applications

You can integrate IP phone services with 3rd party software, such as:

HR software to use the employees database and organizational structure;
call center to use your sales data;
external data sources to get weather information, exchange rates and stock prices, flight numbers and so on;
time tracking software: to send sign-in/out times.

Learn more about the integration of IP telephony software with enterprise solutions.

Case Studies in VoIP Software Development

Probably, you might want to learn, how our Clients achieved their business objectives with our IP-telephony solutions.

VOIP Conferencing Software for Enterprise Telephony Networks

The operator-assisted IP conferencing software built by BCS-IT allowed the system integrator to satisfy the specific requirements of large enterprises. By using the IP phone application, a conference user can view the list of participants along with their statuses and send requests to the conference operator. Outsourcing of software development to BCS-IT has allowed the Client to save 35% of his budget.

Read how a system integrator got a new VOIP conferencing solution to satisfy his clients’ needs.

Enterprise IP Telephony Network Management System

The solution developed by BCS-IT reduces the cost of unified communications network management by facilitating IP-telephony chores. Integrated with HRM software, it provides an easy to use tool to manage the network configuration, IP-phone database and phone numbers.

Learn how the solution from BCS-IT can facilitate your IP telephony network management.

Known Brands We Worked With

АМТ Group

Long-term partnership with one of the leading Russian system integrators resulted in several unique solutions in the fields of unified communications and telecom to suit the needs of large enterprises.

Technical Expertise

You can take advantage of BCS-IT expertise in IP telephony software development to obtain a secure, scalable software solution.

Cisco Unified Communications

Several years of BCS-IT expertise in Cisco Unified Communications technologies allow you to:

Build a custom application for Cisco IP-telephony networks;
Develop a custom XML-service to be used on Cisco IP phones;
Integrate Cisco unified communication solutions with your enterprise software.

Your software will be tested on a full spectrum of Cisco IP-phones.

Further you can learn more about BCS-IT expertise in Cisco IP-telephony technologies and products.

Using Open Source

You should reduce considerably the cost of your IP telephony software development by using open-source libraries and products such as:

audio mixers,
gatekeepers,
soft-phones,
gateways.

Distributed Solutions

To work across your distributed enterprise with several sites, the software architecture will support several installations of software components, which can interact with each other.

Technologies

Cisco: Cisco Unified Communications technologies
Microsoft: TAPI (including interaction with CiscoTSP), Microsoft.NET
Protocols: SIP, RDP, H.323 (H.225, RAS, Q931, H.245, H.323, H.264) MPEG-2, UPnP
Open source: H323Plus library and related products – GNU Gatekeeper, OpenMCU, MyPhone

Get in Touch to Learn How We Can Help You

If you want to get a free detailed quote of your project, prepared by technical specialists, please tell us about requirements for your software:

contact us and have us sign a Non-Disclosure Agreement, if you need it,
send us the details of your project including as much details as possible,
get a free technical proposal, including project estimation in terms of budget and timeframes.