http://bcs-it.com/blog/ You'll be able to read thoughts on developing software in various technologies and how businesses can use software to become more effective. en http://backend.userland.com/rss092
Alexander Anoshin, the BCS-IT CEO, says that the next step is participation in Cisco Solution Incentive Program (SIP) that recognizes partners for their efforts and expertise in developing solution opportunities and for their ability to enlarge and accelerate Cisco opportunities. Registration in this program and the required preliminary audit of participating team’s expertise in Cisco technologies is planned for March, 2010.

We are sure that participation in this program and the required prequalification will prove again the highest quality of our software and excellent expertise of our team in Cisco technologies.

As a result, we’ll be able to provide you with more efficient software, satisfying requirements of any complexity.

Here you can learn more about our former Cisco based projects:

Enterprise Call Accounting and IP Telephony Management Software - the solution developed by BCS-IT that reduces the cost of unified communications network management and expenses for employee paid calls.

VOIP Audio/Video Conference Software for an Enterprise - the unique solution built by BCS-IT that allowed the system integrator to satisfy the specific requirements of large enterprises and save 35% of his budget.
]]> http://bcs-it.com/blog/cisco-registered-partner "12 Smart Ways to Save Time and Effort with Enterprise VoIP Software" that was published in the blog of Tony Bradley – an expert in Unified Communications and Information security.

“Today’s economy requires any business to use all the enterprise resources most effectively. An IP telephony network is not an exception. This four-part series will provide 12 tips to show you how you can:
• Automate client request processing and release your staff to fulfill more complicated tasks with a voice portal
• Save your client time wasted waiting for the answer with an IVR application
• Smooth out call peak hours and increase your sales with queuing software
• Decrease time wasted searching for an appropriate specialist to process a client call with an SBR solution
• Save your time and effort to check messages in numerous sources with unified messaging and voice mail service
• Save your employee time on daily communications with a presence service
• Get a single solution to improve call processing at your local and remote sites
• Get an exact picture of your customer interactions and define the ways to improve them with a call recording application
• Save time and money for communications with audio- videoconference software
• Cut your expenses for equipment by using IP phones instead of PCs with XML services
• Decrease your employee telecom costs with call-accounting software
• Reduce your VoIP network maintenance expenses with IP telephony management solutions.”

Tony has divided this articles into 4 separate parts, see:
Part 1,
Part 2,
Part 3,
Part 4 follows... ]]> http://bcs-it.com/blog/12-ways-save-with-enterprise-voip-software "4 Proven Ways to Save on Enterprise VoIP Network Maintenance", from which one can learn how to:
• pay less for your IP PBX administration;
• overcome compatibility requirements and cut your expenses for new components to extend/upgrade your VOIP network;
• eliminate costs for your employee working time wasted searching for necessary contacts or lost telephony inventory. ]]> http://bcs-it.com/blog/4-ways-save-enterprise-voip-network-maintenance "6 Surefire Ways to Improve Your Contact Center Efficiency” (PDF), BCS-IT professionals discuss the main approaches to call center efficiency enhancement with different software types: voice portals, IVR applications, skill-based routing software, call-accounting & management applications, attendance consoles etc.
“… appropriate IP telephony software can help you:
• automate processing of up to 80% of incoming calls and release your staff to process more complicated requests;
• smooth out peaks load hours;
• save your effort getting incoming messages from numerous sources;
• save your employee time on daily communications;
• improve call processing at all your sites with a single solution and save money for purchasing separate solutions for each site;
• control your staff daily activities
and enhance your employee productivity and improve your customer loyalty.” ]]> http://bcs-it.com/blog/6-ways-improve-contact-center-efficiency "9 Savvy Ways to Reduce the Cost of Your Existing Enterprise IP Telephony Network" that can be useful for CIOs and CTOs looking for reliable methods of reduction of enterprise expenses for employee paid calls and decrease of costs for IPT network ownership and administration.

Also, one can find there information about a unique solution, developed by BCS-IT for a large manufacturing enterprise, that combines call-accounting and IP telephony network administration features to cover all the ways of telecom costs reduction.

You can read it, for example, at ITBusinessEdge ]]> http://bcs-it.com/blog/white-paper-9-ways-reduce-cost-enterprise-voip-network