"12 Smart Ways to Save Time and Effort with Enterprise VoIP Software"
| 16.02.2010 05:05:43 |
 Irina Semenova |
Our specialists have shared their knowledge about enterprise IP telephony applications and benefits a business can get with them in the article "12 Smart Ways to Save Time and Effort with Enterprise VoIP Software" that was published in the blog of Tony Bradley – an expert in Unified Communications and Information security.
“Today’s economy requires any business to use all the enterprise resources most effectively. An IP telephony network is not an exception. This four-part series will provide 12 tips to show you how you can:
• Automate client request processing and release your staff to fulfill more complicated tasks with a voice portal
• Save your client time wasted waiting for the answer with an IVR application
• Smooth out call peak hours and increase your sales with queuing software
• Decrease time wasted searching for an appropriate specialist to process a client call with an SBR solution
• Save your time and effort to check messages in numerous sources with unified messaging and voice mail service
• Save your employee time on daily communications with a presence service
• Get a single solution to improve call processing at your local and remote sites
• Get an exact picture of your customer interactions and define the ways to improve them with a call recording application
• Save time and money for communications with audio- videoconference software
• Cut your expenses for equipment by using IP phones instead of PCs with XML services
• Decrease your employee telecom costs with call-accounting software
• Reduce your VoIP network maintenance expenses with IP telephony management solutions.”
Tony has divided this articles into 4 separate parts, see:
Part 1,
Part 2,
Part 3,
Part 4 follows...
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